Privacy and Cookie Policy

Last Updated: January 2025

At A.P. Pilates, your privacy is important to us. This Privacy and Cookie Policy outlines how we collect, use, store, and protect your personal information, as well as how we use cookies on our website. By using our services or website, you agree to the terms of this policy.

1. Personal Information We Collect

We may collect and process the following personal information:

• Contact Information: Your name, email address, phone number, and postal address when you contact us or book a class.

• Payment Information: Details required to process payments for classes or services (processed securely through third-party providers).

• Health Information: If necessary for your safety during classes (e.g., details about pregnancy or postnatal recovery).

• Website Usage Information: Information about how you use our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use your personal information to:

• Process bookings and payments for classes or services.

• Communicate with you about classes, schedules, or changes to services.

• Ensure your health and safety during sessions (e.g., suitability of exercises).

• Improve our website and services by analysing usage data.

• Send occasional marketing emails, if you have opted in.

3. Sharing Your Information

We will never sell your personal data to third parties. However, we may share your information with:

• Service Providers: Third parties who assist with payment processing or email communication, ensuring compliance with data protection laws.

• Legal Authorities: If required by law or necessary to protect our legal rights.

4. Data Storage and Security

We take the security of your data seriously and implement appropriate measures to protect it. Your data is stored securely and only accessible to authorised personnel. Payment information is processed through secure third-party platforms that comply with GDPR regulations.

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request that we delete your data, where applicable.

• Objection: Object to the processing of your data for specific purposes.

• Data Portability: Request a transfer of your data to another provider.

To exercise any of these rights, please contact us at [Insert Contact Email].

6. Cookie Policy

What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help improve your browsing experience and allow us to analyse website usage.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly (e.g., enabling bookings).

• Analytical Cookies: Help us understand how visitors interact with the website (e.g., Google Analytics).

• Functional Cookies: Remember your preferences to enhance your user experience.

Managing Cookies
You can manage or disable cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website.

7. Updates to This Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you via email. Please review this policy regularly to stay informed about how we are protecting your data.

8. Contact Us

If you have any questions or concerns about this policy, please get in touch.